24/7/365.
Every hour of every day, the people of REACH are alert for the call that can mean saving a life.
2:35 a.m.
A REACH Communication Specialist calmly answers a call with knowledge and skill. A need emerges: A premature baby requires immediate transport to a neonatal intensive care unit at a specialty hospital nearly 200 miles from her home.
2:36 a.m.
Word reaches the on-duty flight crew, standing by and ready to fly. The pilot, nurse and paramedic head toward the aircraft. Within moments they are in the air.
3:56 a.m.
Upon arrival at the hospital, the tiny infant is carefully loaded into a transport incubator and onto the aircraft for the one-hour flight. Just the previous morning, the plane was in REACH’s immaculate maintenance hangar receiving a routine, thorough safety inspection from our team of highly-trained and skilled mechanics.
5.55 a.m.
The critically ill child arrives safely at Children’s Hospital & Research Center in Oakland to receive the life-saving treatment she needs.
Whoever the person, wherever the need, no matter the injury or illness, night or day the people of REACH are on the way, ready to go above and beyond. It’s the right thing to do.
